Course Description

Higher Diploma in Software Sales, Support and Localisation



Do you hold a graduate degree in Chinese, French, German, Italian, Japanese, Korean, Portuguese, Spanish or in English (if you are a non-native speaker of English)? Are you interested in advancing your career opportunities in multilingual global software and technology companies?

Then the Higher Diploma in Global Software Sales, Support, and Localisation is just for you! Our exciting new Higher Diploma course (QQI/NFQ Level 8) will strengthen your existing language skills and will help you to develop competencies in relation to the ICT, software sales, technical support and localisation skills which are necessary for managing global relationships in the ICT sector. We will also provide you with the intercultural communication skills necessary for the global world of work.

This diploma is delivered in a blended format that combines online teaching and face-to-face workshops and classes that will train you in areas essential to the industry such as the fundamentals of IT and software and supporting technology users. Innovative and challenging, this bespoke diploma also includes project experience with specialist software companies that will be industry-mentored.

Apply for the Higher Diploma in Global Software Sales, Support, and Localisation at UCC and open the door to a career that combines your language skills with emerging technologies and markets.

The Higher Diploma in Global Software Sales, Support, and Localisation will enable graduates to:

(1) develop skills and demonstrate knowledge of technology and software sales,
(2) develop skills and demonstrate knowledge of technology and software localisation,
(3) develop skills and demonstrate knowledge of technology and software support,
(4) develop the skills to negotiate a global workplace where intercultural competencies are required,
(5) reinforce and make “work ready” their existing language competencies of graduates, including the capacity to undertake independent research in the target language,
(6) develop and apply problem solving skills to real world problems, through student work supported by both industry and UCC staff.

CollegeUCC School of Languages, Literatures & Cultures
Course LocationCork
Course CategoryLanguages
Course TypeBlended Learning - Mix of Classroom & Online
Course QualificationHigher Diploma
Course Start Date28th September 2020
Course End Date30th July 2021
Course DurationOne Year
Course TimeGiven the current public health advice related to physical distancing, this programme will likely be delivered in a blended manner comprising live online classes, online recordings, and face-to-face teaching where possible.
Course FeeAs part of the Human Capital Initiative (HCI), for 2020, the HEA will be subsidising spaces on this programme.
Entry RequirementsApplicants must have: A minimum Second Class Honours Grade 2 in a primary honours degree (NFQ, L8) in one of the following languages: Chinese, French, German, Italian, Japanese, Korean, Portuguese, or Spanish and Second Class Honours Grade 1 (CEFR language level of B2.2/C1) in their final year language module. For the purposes of this programme B2.2 will be deemed equivalent to a 2.1 result in the graduate’s final year language module. Applicants who are native speakers of one of the above listed languages and have a primary degree in English may also apply. In the event of competition for places, graduates will be selected on the basis of language module results in the final year of their degree. A quota will be allocated to applicants who do not meet these entry requirements. These applicants will be considered under Recognition of Prior Learning and assessed on the following factors: • Academic achievement • Prior Work Experience • Letter of Reference • Personal Statement All applicants whose first language is not English must provide evidence of English language proficiency: See requirements here: https://www.ucc.ie/en/study/comparison/english/postgraduate/
Carear PathThe HDip in Global Software Sales, Support, and Localisation specifically addresses the need highlighted by employer reports for language skills in the ICT sector, as well as those identified in Gobal Ireland: Ireland’s Global Footprint to 2025. Graduates of the HDip can expect to find their acquired ICT and language skills in demand across roles such as: • Technology and Software Sales, Account Management, and Sales Engineering • Technology and Software Localisation and Translation, • Technology and Software Post-Sales Support, Customer Support, and Technical Support
For information about UCC School of Languages, Literatures & Cultures, please visit our College Profile page on Postgrad.ie by clicking here.

Course Provider

UCC School of Languages, Literatures & Cultures



Block A, O’Rahilly Building, College Rd, University College, Cork, Cork City, Cork, Ireland

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